Before and after your order

How can I contact the store?

Email support@helihox.it.com or call 3236698464. Support availability is Weekdays 9 AM to 5 PM.

When will my order arrive?

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.

Is there a restocking fee?

No restocking fee is charged for eligible returns.

Which carrier is used?

The listed Standard shipping carrier is USPS. The shipping origin is 1800 N Vermont Ave, Los Angeles, California, 90027, United States.

How can I track an order?

When tracking is available, the tracking details are sent to the email used at checkout after dispatch.

Can I return an item?

Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.

What does Standard shipping cost?

Eligible orders receive free Standard shipping with no order minimum.